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The VR app connecting families around the world

VR Konnect - Product Design

CHALLENGE

Create a product for families and people living all over a single country or all over the world.

PROBLEM STATEMENT

Expats need a way to enhance the communication with their family abroad because they miss them and want to continue to be part of their life.

HYPOTHESIS​

We believe that by developing an all in one app that enhances the experience of communication between expats and their families, we will make expats feel closer and more connected to their family and close friends. We will know this to be true when we have over 20,000 active users that favor this app over the competition.

 

RESEARCH

 

Techniques: User Interview. Card sorting. Low fidelity prototype test.

Research goals: 

  • Identify the users needs

  • How often they contact their friends and family

  • What tools do they use

  • What are the pains they have living in a different country

Target audience: Families and people living all over the world who like to stay in contact with their friends and family abroad using a smarthphone. I recently moved to London and have just met several parents from different countries so I have been asking them directly.​

AFFINITY MAPPING

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Post-User Interview Notes: 

What are people trying to do?

  • Keep in contact with their closest family to nurture and keep a close relationship with them in a simple, easy and fast way

  • Share their special moments with their family and friends.

  • Keep things private and not in a social network

Motivations:

  • Missing their family and trying to stay connected with them as much as possible. Nostalgia

  • Sense of belonging

  • Love for their family and friends

PROJECT PROPOSAL

The expat community is growing every single day, people are leaving their homes in the hope of finding new experiences, following new goals, new love, new friends, or simply looking for a new life. All of it is very exciting but feeling connected to their loved ones back home is very important for them, they don’t want to lose that connection with their family, they want to feel like they are still part of their every day life even if they are miles apart.

Technology now a days is able to help them achieve this in a restricted way, different tools have been created but none of them satisfy completely the user needs and make them feel frustrated they need to use different ones to achieve the same result they are looking for: contact their friends and family in a way that makes them feel close to them.

With this new app we would like to push the experience of communicating with friends and family abroad further, take it to new levels that will allow expats to shorten the distance between them and their families with a tool that will integrate all the features necesary for them to feel like they are still part of their life.

USER PERSONA

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FEATURES

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  • VR / Augmented reality call

  • Primary photo / video sharing folder

  • Conference call

  • Call booking system

  • Unavailable / available for call button

  • Video call, voice call and Instant messaging

SCREEN FLOW

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LOW FIDELITY WIREFRAMES

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MVP

 

After the creation of a paper prototype, low fidelity and high fidelity wireframes, I created a clickable prototype using Invision.

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HIGH FIDELITY WIREFRAMES

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